Discovering how an agent you have used for 15 years allocates your production. Not truly validating, vetting, and qualifying the supplier for their production abilities. Bringing more problems to the table with no immediate solutions.

This factory was a problem as their quality was below acceptable standards.  I had to tighten up the inspection process, work with sewers and management on sewing techniques, and quality check internally during production.   I was able to rectify the problem and get the order delivered.